DOUBLEU CASINO DUC WEB STORE

READY,
SET, SPIN!

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STORE FAQ

  • To log in to the DUC Web Store, follow these steps:

    • 1. Open the DoubleU Casino app and ensure you're logged in.
    • 2. While the app is running, open your web browser and visit the DUC Web Store.
    • 3. Press the "LOG IN" button located in the top right-hand corner of the page.
    • 4. This action will switch your screen back to the DoubleU Casino app.
    • 5. Once the login process is successful, you will be automatically redirected back to the DUC Web Store within your browser.

    *Please note, you must be logged in to the DoubleU Casino app before attempting to log in at the DUC Web Store.

  • The DUC Web Store is your go-to destination for securing the best deals on Chips for use in DoubleU Casino! You will get more value compared to buying through the in-game store, ensuring you get the most out of your purchases!
  • Shopping at the DUC Web Store earns you DoubleU Points.
    DoubleU Points are part of our loyalty system and are exclusive to the DUC Web Store. As you accumulate points, you'll level up and unlock even greater rewards, adding incredible value to every purchase.
  • The Premium Booster, Nothing to Lose deal, and Royal Vault timer are activated instantly upon purchase. VIP Points are automatically added to your account.

    *The Golden Egg, Scratch Card, and Slot of Fortune are delivered to your in-game Inbox for you to collect.

  • Purchases from the DUC Web Store are instantly reflected in your in-game balance. If your Chips aren't showing up, first ensure you're logged into the correct account or try signing out and signing back in. For persistent issues, our Support team is ready to assist you.
  • For any purchasing-related issues, our Help Center is just a few clicks away. Access it directly in-game by navigating through MENU (≡) → ABOUT → HELP CENTER. If you're unable to reach the Help Center or prefer email, contact us at support@doubleucasino.com, and we'll be happy to help!
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VIP LV.
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DOUBLEU POINTS
LEVEL 0
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LOG IN TO THE DOUBLEU CASINO
APP FIRST TO ENJOY THESE
EXCLUSIVE PERKS!

From the DUC Web Store, you can:

  • Earn DoubleU Points with every purchase!
  • Grab special bonus Chips!

If you have trouble logging in,
check if your DUC app is the latest version.

*Don't have DUC? Don't worry! You'll be redirected
to the right store to download the app.

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OH NO!

The DUC Web Store is
only accessible on
a mobile device
with the latest version of the app.
Please try again on your mobile device!

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WELCOME GIFT

You've earned 1 DoubleU Point!

1
1,000,000

Your rewards have been delivered to your
in-game Inbox. Check your DoubleU Points
balance by going to your DUC Web Store profile.

CONGRATS!

You've earned DoubleU Points!

Your rewards have been delivered to your
in-game Inbox. Check your DoubleU Points
balance by going to your DUC Web Store profile.

CONGRATS!

Your DoubleU Points Level has increased.
Come and claim your level-up rewards now!

CONGRATS!

Your DoubleU Points Level-Up Rewards
have been delivered. Check your in-game Inbox.

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YOU ARE A VIP NOW!

Experience the VIP Treatment!

  • VIP Magic Hats

    VIP Magic Hats

    Get More Chips!
    ALL Magic Hats Available!

  • Jackpots

    Jackpots

    Bigger than Ever!

  • Wild Cards

    Wild Cards

    Available in the
    VIP Room!

  • Other Perks

    Other Perks

    Enjoy More
    Benefits!

*Check it out on the DUC app!

CONGRATULATIONS!

Your VIP Level Increased!

17,982,000,000

Your VIP Level-Up Bonus has been delivered!
Check your in-game Inbox.

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SORRY!

This package is limited to one per user,
and you have already purchased it.
Please select another package.

DOUBLEU
POINTS

DoubleU Points are part of
the DUC Web Store loyalty system.
By shopping at the DUC Web Store,
you earn DoubleU Points every time
you make a purchase.

DOUBLEU POINTSLOYALTY SYSTEM

Shop at the DUC Web Store to earn DoubleU Points!
Your DoubleU Points Level will increase as you
accumulate more points, allowing you to
unlock greater rewards!

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LEVEL 0
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SURPRISE
LOGIN BONUS

Ta-da! We've randomly gifted you some bonus Chips to
celebrate your visit to the DUC Web Store.
Visit every day for a chance to receive awesome
bonuses like this. Be sure to come again!

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Your Chips have been delivered to your
in-game Inbox.

THANK YOU EVENT

You’ve earned 9 DoubleU Points!

1
10 / 20

We’re glad you dropped by the DUC Web Store!
To show our appreciation, we’ve sent you $9 worth of
DoubleU Points! Stack up more points with every
purchase and enjoy exclusive rewards.

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THANK YOU EVENT

Thank you for your continued support of
the DUC Web Store!
As a token of our appreciation,
we’re excited to offer you $9 worth of
DoubleU Points.
Simply log in to claim your bonus!

*Only available to DoubleU Points Level 1 users.

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